A host is unable to invite their visitors

There are a couple of steps to ensure a host is able to invite their visitors.

First of all, make sure you can login to the Arke Portal. If you can't please contact Arke support.

1. Verify if the user is in a synchronized department.
   1. Check in what department the user is in Net2
   2. Confirm the department is set to be synced in Arke (Settings => Net2 Host Provisioning).
2. Verify the user's phone number is entered correctly in Net2.
3. Verify the user's phone number is in the correct field
1. Check in Net2 what field the phone numbers are in
2. Confirm the field is correct in the Arke portal (Settings => Net2 Host Provisioning)
4. Verify the user's access level is not No access
5. Check if the user is synced to Arke
   
   1. Go to Hosts and search for a part of the name. If the host appears here, the user has probably signed up with a different phone number. If the host doesn't appear, one of the above steps doesn't work.