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  1. Intreba
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Help for residents

Articles for residents or hosts

Getting started with Arke

  • How do I create an Arke account?
  • How do I verify my email address with Arke?
  • How do I invite a visitor with Arke?

Using Arke

  • How do I change the personal details in my Arke account?
  • Conversations
  • How do I share a PIN with my visitor?
  • Where do I see my visits details and status?
  • How do I cancel a visit?
  • How do I remove a visit from my app?
See all 9 articles

Troubleshooting

  • I get the 'There was another session already active, please try again' message
  • My new password is shown as 'incorrect'
  • I get the 'This phone number is already taken' message
  • My Arke app shows that my phone number is not registered to the estate
  • I don't get push notifications about my visitors arrival and departure
  • The visits list doesn't show my latest visits
See all 10 articles
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