Troubleshooting
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- I get the 'This phone number is already taken' message
- The visits list doesn't show my latest visits
- I don't get push notifications about my visitors arrival and departure
- I am unable to login: Issued at time is more than 5 minutes before or after current time
- I can’t search my contacts from the Arke app when using an Android device
- My phone has been lost or someone has unauthorized access to my Arke account - what do I need to do?
- I can't search my contacts from the Arke app on an Apple device
- My site is offline, what do I do now?
- How do I clear my visit history?
- What do I do if my phone number is unknown?